Privacy Policy


Effective Date: 9/12/2023


I. Introduction

Welcome to My Angelic Care, where we are dedicated to safeguarding your privacy and maintaining the confidentiality of your medical information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws and regulations. Please review this policy carefully to understand your rights and our practices.


II. Uses & Disclosures

We may use and disclose your information for the following purposes:

  • Treatment: We use your information to provide you with patient care and health-related services. For instance, we may share your information with our telemedicine partners to facilitate remote healthcare consultations.

  • Operations: Your information is utilized to manage our practice efficiently, improve your care, and contact you when necessary.

  • Payment: We use your information for billing and payment purposes, such as billing your health insurance plan for services provided.

  • Required Disclosures: We may share your information with third parties as required by law or contract. For example, we share certain patient information with health plans and Medflyt for service provision, including visit details, location, time logs, photographs, and signatures. Caregiver hours worked are also shared with Medflyt for billing and payroll processing.

  • Data Analytics: Aggregated and anonymized data may be shared with external service providers to enhance our application and services. These service providers work on our behalf and do not independently use the information disclosed to them.

  • Legal Requirements: We may disclose your information to comply with legal obligations, such as:

    • Reporting suspected abuse, neglect, or domestic violence.

    • Preventing serious threats to health or safety.

    • Conducting research.

    • Complying with applicable laws and regulations.

    • Addressing workers' compensation, law enforcement, and government requests.

    • Responding to lawsuits and legal actions.

  • Additional Uses: We may use your information to:

    • Contact you for important information, required notices, or marketing promotions.

    • Enhance your user experience.

    • Improve and monitor our application's effectiveness.

    • Diagnose and resolve technology issues.

  • Biometric Information: We use biometric data to identify caregivers and patients and verify time entries in the application. We only disclose this information with your consent, to complete authorized financial transactions, as required by law, or pursuant to a valid warrant or subpoena.

III. Data Retention and Security

We retain biometric information for up to 10 years, after which it is permanently destroyed. We ensure the secure storage, transmission, and protection of biometric data, meeting or exceeding the standards applied to other confidential and sensitive information.

In the event of a sale or transfer of our assets, your information may be among the items transferred, subject to the buyer or transferee's commitment to honor the privacy commitments outlined in this policy.

IV. Permitted Uses & Disclosures – Situational Disclosures

You have certain choices regarding the use and sharing of your information:

  • Sharing with Family/Friends: You can instruct us on how to share your health information with family, friends, or others involved in your care or in disaster relief situations.

  • Marketing: We will not share your information for marketing purposes without your written permission.

  • Fundraising: We may contact you for fundraising efforts, but you can request not to be contacted again.


V. Individual Rights

You have the following rights regarding your health information:

  • Access: You can request a copy of your health record by contacting us at [Insert Contact Information].

  • Correction: You may request corrections or amendments to your health records, with written explanations provided for any denial.

  • Confidential Communications: You can specify how we contact you and where we send mail.

  • Authorized Representatives: Individuals with medical power of attorney or legal guardianship may act on your behalf.

  • Limiting Information Sharing: You can request limitations on the use or sharing of certain health information.

  • Accounting of Disclosures: You may request a listing of disclosures made within the past 6 years, with some exceptions.

  • Privacy Policy Request: You can receive a paper copy of this Privacy Policy or our Notice of Privacy Practices at any time.

VI. Duties of My Angelic Care

We are obligated to maintain the privacy and security of your protected health information. In the event of a privacy breach, we will notify you promptly. We strictly adhere to the duties and privacy practices outlined in our Notice of Privacy Practices.

Your information collected through the Application may be stored and processed in the United States or other countries. By using our services, you consent to the transfer and use of your information as described in this Privacy Policy.

While we employ reasonable safeguards to secure your information, we cannot guarantee absolute security. We will retain user-provided data for backup, archival, and audit purposes for up to 10 years following account termination or deactivation.

VII. Updates to Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our services or legal requirements. You will be notified of such changes and provided an opportunity to review the revised Privacy Policy before continuing to use our services.

For more information about our responsibilities, please visit HHS Privacy Information.

If you believe your privacy rights have been violated, you have the right to file a complaint using the resources listed below.

For any questions or requests related to your privacy rights or this Privacy Policy, please contact us at:

Email: MyronJ@MyAngelicCare.com

Thank you for trusting My Angelic Care with your health and privacy. Your well-being is our priority.